Frequently Asked Questions

Can I book your crew for less than 4hrs?

A:  Yes, we offer a 2hr call within a certain radius from the centre of any city where we have operations. When inquiring about a job with our crew co-ordinators simply ask if your location falls with in the radius.

Like other crewing companies; if my crew call goes over 6hrs, will I be charged for 8hrs?

A:  No we don’t see why you should pay for hours that we have not worked, we will only charge you for the hours our crew have worked.

Do you charge a supplement for a Crew Chief, if so will this be charged every 4hrs like other crew companies?

A:  We do charge a Crew Chief Supplement but only if the crew consists of 4 or more. All our supplements are a once off charge, irrespective of how many hours.

How do I set up an account with Pinnicle?

A: Simply fill in a new client registration form on this web site, and we will allocate your company a credit limit based on your credit history.

Do your crew wear a uniform and do they have PPE?

A:  Yes, all our crew wear a Pinnicle “show blacks” uniform. They are all equipped with wet and cold weather gear, steel capped boots, High Vis waist coats and Hard Hats. Please be aware all our clothing is Pinnicle branded.

Where do you have crewing operations?

A:   We have fully operational offices in London, Birmingham, Leeds and Edinburgh.

Do you have crew transport?

A:  Yes, we run a large fleet of 12 seater Landrovers as well as 7 seater people carriers.

What if I book a 4hr call but suspect it may go over?

A:   No problem, simply request a “+” call when liaising with our crew co-ordinators. This will ensure that your crew will be available to remain onsite for at least 1 extra hour if you require them.

Do you have a 24hr emergency hotline?

A:  Yes we do. The number is 07900911566